Kwebbl - Notice history

All systems operational


Welcome at Kwebbl's statuspage. On this page you will find the status of our Cloud Communications platform, including maintenance updates and incidents.



Operational

Call Features - Operational

Dialplans and Dialplan Apps - Operational

Internal Calls - Operational

Outgoing Calls - Operational

Incoming Calls - Operational

Registrations - Operational

Qaller App - Operational

BLF - Operational

WebCalls - Operational

Provisioning - Operational

Operational

Provider Panel - Operational

Company Panel - Operational

UC Panel - Operational

OC Panel - Operational

Operational

Outgoing Calls - Operational

Incoming Calls - Operational

Primary SIP Trunk Registration - Operational

Secondary SIP Trunk Registration - Operational

Operational

Vamos Data (NL) - Operational

Vamos Voice (NL) - Operational

Vamos Mobile network (Odido) (NL) - Operational

Vamos App (NL) - Operational

Operational

Realtime API - Operational

CRM Integrations - Operational

E-mail Notifications - Operational

Other - Operational

Notice history

Jun 2026

Maintenance Kwebbl Cloud Communications Platform
  • Completed
    June 13, 2026 at 4:00 AM
    Completed
    June 13, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    June 12, 2026 at 9:00 PM
    In progress
    June 12, 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    June 12, 2026 at 9:00 PM
    Planned
    June 12, 2026 at 9:00 PM

    We're performing scheduled maintenance on our infrastructure to keep all our systems up-to-date. This may affect our customers' telephony services. Please find the affected components below.

    During the maintenance we will always do our absolute best to keep the impact as small as possible for our customers. Please find the expected impact below.

    Impact

    Telephony Services

    The Telephony Services may become unavailable for a maximum of 30 minutes.

    Web Services

    The Web Services may become unavailable for a maximum of 30 minutes.

    Other Services

    The Realtime API and Qaller app may become unavailable for a maximum of 30 minutes.

    New features and updates

    No new features or updates will be introduced during this maintenance window.

Firmware update Yealink T5 Series
  • Completed
    June 05, 2026 at 5:00 AM
    Completed
    June 05, 2026 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    June 04, 2026 at 5:00 PM
    In progress
    June 04, 2026 at 5:00 PM
    Maintenance is now in progress
  • Planned
    June 04, 2026 at 5:00 PM
    Planned
    June 04, 2026 at 5:00 PM

    Please be advised that Kwebbl Smart Cloud Communications will update the firmware of several Yealink devices in our Auto Provisioning to version 87. Please note that the device will update its firmware automatically after it will become available within 12 hours in the auto provisioning. 

    Devices:

    • Yealink SIP-T53(W)

    • Yealink SIP-T54W

    • Yealink SIP-T57W

    The new firmware will become available on Thursday 04-06-2026 19:00 CEST. The devices are expected to upgrade within 12 hours according to the provisioning cycle.  

May 2026

Investigating telephony issue
  • Resolved
    Resolved

    The incident has been fully resolved. All services, including BLF, are back to normal. If you are still experiencing any issues, please do not hesitate to contact us.

  • Update
    Update

    The remaining issues have been resolved. We are in the process of re-enabling BLF and will update you once this is completed.

  • Monitoring
    Monitoring

    We are seeing clear improvement, but do not yet consider the incident fully resolved. Current impact is minimal. We will keep you updated

  • Update
    Update

    Qaller and the panels (including Webcalls) are back to normal. Fixed devices are still affected. We are continuing to work on a resolution and will keep you updated.

  • Update
    Update

    In addition to the previously reported platform issue, we are now also experiencing problems with Qaller and the panels. Our team is actively working on a resolution and will keep you updated.

  • Update
    Update

    The situation has partially stabilised. Things are moving in the right direction and we are working towards full resolution. We will keep you updated as the situation develops.

  • Update
    Update

    The situation has partially stabilised. Things are moving in the right direction and we are working towards full resolution. We will keep you updated as the situation develops.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We have reports of an issue with calls. Currently our engineers are investigating them.

    As soon as more information becomes available, we will update the status of this incident.

Maintenance Kwebbl Cloud Communications Platform
  • Completed
    May 16, 2026 at 4:00 AM
    Completed
    May 16, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    May 15, 2026 at 9:00 PM
    In progress
    May 15, 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    May 15, 2026 at 9:00 PM
    Planned
    May 15, 2026 at 9:00 PM

    During the maintenance we will perform updates on our backend. No new features will be deployed.

Apr 2026

Registration issues following Yealink W80 firmware update
  • Resolved
    Resolved

    Due to a bug in the firmware, the affected Yealink W80 devices could become corrupted after an update. We have implemented a fix through our provisioning to resolve this issue. A reboot of the device is required to apply the fix.
    If you have any remaining questions or issues, please don't hesitate to contact us.

  • Update
    Update

    We have identified the cause of the issue. Following the firmware update, an internal database on a portion of the Yealink W80 devices becomes corrupted, preventing the device from registering on our platform.

    We are currently investigating whether we can provide a structural fix. We will keep you informed as soon as more information becomes available.

  • Identified
    Identified

    Our engineers are still investigating the cause of this issue. We do not have any further information to share at this time.

    We will provide another update as soon as possible.

  • Investigating
    Investigating

    We have received reports of Yealink W80 devices that are unable to register on our platform following the recent firmware update.

    Our engineers are currently investigating the cause.

    As soon as more information becomes available, we will update the status of this incident.

Maintenance Kwebbl Cloud Communications Platform
  • Completed
    April 23, 2026 at 8:00 PM
    Completed
    April 23, 2026 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    April 23, 2026 at 6:00 PM
    In progress
    April 23, 2026 at 6:00 PM
    Maintenance is now in progress
  • Planned
    April 23, 2026 at 6:00 PM
    Planned
    April 23, 2026 at 6:00 PM

    During this maintenance window, we will be deploying our new feature: Company Phonebook.

    Documentation for this new feature will be made available on our support portal closer to the maintenance date.

    Expected impact:
    Customers may experience short interruptions in the availability of our panels.

Firmware update Yealink devices
  • Completed
    April 24, 2026 at 5:00 AM
    Completed
    April 24, 2026 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    April 23, 2026 at 5:00 PM
    In progress
    April 23, 2026 at 5:00 PM
    Maintenance is now in progress
  • Planned
    April 23, 2026 at 5:00 PM
    Planned
    April 23, 2026 at 5:00 PM

    Please be advised that Kwebbl Smart Cloud Communications will update the firmware of several Yealink devices in our Auto Provisioning to version 87. Please note that the device will update its firmware automatically after it will become available within 12 hours in the auto provisioning. 

    Devices:

    • Yealink SIP-T33G

    • Yealink W80x

    • Yealink T7x

    • Yealink T8x

    The new firmware will become available on Thursday 23-04-2026 19:00 CEST. The devices are expected to upgrade within 12 hours according to the provisioning cycle.  

Maintenance Kwebbl Cloud Communications Platform
  • Completed
    April 04, 2026 at 4:00 AM
    Completed
    April 04, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    April 03, 2026 at 9:00 PM
    In progress
    April 03, 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    April 03, 2026 at 9:00 PM
    Planned
    April 03, 2026 at 9:00 PM

    Please be advised that Kwebbl Smart Cloud Communications will perform maintenance on the date and time shown below.

    During the maintenance window we will perform maintenance on our servers. This maintenance includes only updates on our servers and no new features will be deployed.

Apr 2026 to Jun 2026

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