Kwebbl - Investigating telephony issue – Incident details

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Welcome at Kwebbl's statuspage. On this page you will find the status of our Cloud Communications platform, including maintenance updates and incidents.



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Investigating telephony issue

ResolvedMajor outage3 hours 34 minutes

Affected

  • ResolvedUTC

    The incident has been fully resolved. All services, including BLF, are back to normal. If you are still experiencing any issues, please do not hesitate to contact us.

  • UpdateUTC

    The remaining issues have been resolved. We are in the process of re-enabling BLF and will update you once this is completed.

  • MonitoringUTC

    We are seeing clear improvement, but do not yet consider the incident fully resolved. Current impact is minimal. We will keep you updated

  • UpdateUTC

    Qaller and the panels (including Webcalls) are back to normal. Fixed devices are still affected. We are continuing to work on a resolution and will keep you updated.

  • UpdateUTC

    In addition to the previously reported platform issue, we are now also experiencing problems with Qaller and the panels. Our team is actively working on a resolution and will keep you updated.

  • UpdateUTC

    The situation has partially stabilised. Things are moving in the right direction and we are working towards full resolution. We will keep you updated as the situation develops.

  • UpdateUTC

    The situation has partially stabilised. Things are moving in the right direction and we are working towards full resolution. We will keep you updated as the situation develops.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We have reports of an issue with calls. Currently our engineers are investigating them.

    As soon as more information becomes available, we will update the status of this incident.