Maintenance Kwebbl Cloud Communications Platform
Affects
- Completed · November 01, 2025 at 5:00 AMUTCMaintenance has completed successfully
- In progress · October 31, 2025 at 10:00 PMUTCMaintenance is now in progress
- Planned · October 31, 2025 at 10:00 PMUTC
During the upcoming maintenance window, we will perform several updates to our systems.
We will also introduce several new features and improvements:
Company Panel: New variable “ringing status” for the Condition App in Dial Plans. With this additional feature it is possible to set different call routes based on the latest ringing status of the user (eg; Busy, Unavailable, Unanswered).
UC Panel: Moved Call Routing and Queue Login to a separate “Call Flows” page
UC Panel: Missed calls badge
Closer to the maintenance, we will inform you in more detail about our new features.
Expected Impact
Telephony Services:
During the maintenance window, customers might experience minor interruptions with ongoing calls and device registrations.
Devices should automatically re-register as soon as this becomes possible.
If a device does not automatically reconnect after the maintenance, we recommend restarting it to trigger a new registration attempt.
Web Services:
The UC Panel, including Webcalls, may experience short interruptions.