Kwebbl - Maintenance Kwebbl Cloud Communications Platform – Maintenance details

All systems operational


Welcome at Kwebbl's statuspage. On this page you will find the status of our Cloud Communications platform, including maintenance updates and incidents.


Reporting an issue

If you wish to report an unmentioned issue with one of our services, please raise a ticket at kwebbl support


Incident Statuses

  • Investigating - We have reports of a problem and are currently looking into them.
  • Identified - We have found the issue and are currently working on a fix.
  • Monitoring - We have executed a fix and are currently watching the situation.
  • Resolved - The fix has worked, we have closed the incident.

Component Statuses

  • Operational - The component is working, no issues have been reported.
  • Performance Issues - The component is working, but some performance issues can be experienced.
  • Partial Outage - The component may not be working for everybody. For example this could be a geographical issue.
  • Major Outage - The component is not working for anybody.

Maintenance Kwebbl Cloud Communications Platform

Completed
Scheduled for February 02, 2024 at 10:00 PM – February 03, 2024 at 5:00 AM

Affects

PBX

Under maintenance from 10:00 PM to 5:00 AM

Call Features

Under maintenance from 10:00 PM to 5:00 AM

Dialplans and Dialplan Apps

Under maintenance from 10:00 PM to 5:00 AM

Internal Calls

Under maintenance from 10:00 PM to 5:00 AM

Outgoing Calls

Under maintenance from 10:00 PM to 5:00 AM

Incoming Calls

Under maintenance from 10:00 PM to 5:00 AM

Updates
  • Completed
    February 03, 2024 at 5:00 AM
    Completed
    February 03, 2024 at 5:00 AM

    Maintenance has completed successfully

  • In progress
    February 02, 2024 at 10:00 PM
    In progress
    February 02, 2024 at 10:00 PM

    Maintenance is now in progress

  • Planned
    February 02, 2024 at 10:00 PM
    Planned
    February 02, 2024 at 10:00 PM

    Maintenance Announcement

    Please be advised that Kwebbl Smart Cloud Communications will perform
    maintenance on the date and time shown below.

    Time Slots
    Start preparations: 02-02-2024 21:00 CET
    Start maintenance: 02-02-2024 23:00 CET
    End maintenance: 03-02-2024 06:00 CET

    Description
    During the maintenance window we will perform internal updates, updates for 2N Helios Intercom compatibility and we will deploy our new feature 'Dialplan Rights for Qaller'. After the maintenance we will release a new minor update for the Qaller-app for the new feature 'Dialplan Rights for Qaller'. Closer to the maintenance window we will inform you in more detail about this new feature.

    Expected Impact

    Telephony Services
    The Telephony Services may become unavailable for a maximum of 30 minutes.

    Web Services
    The Web Services may become unavailable for a maximum of 30 minutes.

    Other Services
    The Realtime API and Qaller app may become unavailable for a maximum of 30 minutes.