Kwebbl - Maintenance Kwebbl Cloud Communications Platform – Maintenance details

All systems operational


Welcome at Kwebbl's statuspage. On this page you will find the status of our Cloud Communications platform, including maintenance updates and incidents.


Reporting an issue

If you wish to report an unmentioned issue with one of our services, please raise a ticket at kwebbl support


Incident Statuses

  • Investigating - We have reports of a problem and are currently looking into them.
  • Identified - We have found the issue and are currently working on a fix.
  • Monitoring - We have executed a fix and are currently watching the situation.
  • Resolved - The fix has worked, we have closed the incident.

Component Statuses

  • Operational - The component is working, no issues have been reported.
  • Performance Issues - The component is working, but some performance issues can be experienced.
  • Partial Outage - The component may not be working for everybody. For example this could be a geographical issue.
  • Major Outage - The component is not working for anybody.

Maintenance Kwebbl Cloud Communications Platform

Completed
Scheduled for October 29, 2021 at 9:00 PM – October 30, 2021 at 12:36 AM

Affects

PBX

Under maintenance from 9:00 PM to 12:36 AM

Call Features

Under maintenance from 9:00 PM to 12:36 AM

Dialplans and Dialplan Apps

Under maintenance from 9:00 PM to 12:36 AM

Internal Calls

Under maintenance from 9:00 PM to 12:36 AM

Outgoing Calls

Under maintenance from 9:00 PM to 12:36 AM

Incoming Calls

Under maintenance from 9:00 PM to 12:36 AM

Updates
  • Completed
    October 30, 2021 at 12:36 AM
    Completed
    October 30, 2021 at 12:36 AM

    Dear partner,

    Herewith we would like to inform you that last night’s maintenance is successfully completed.

    If you have any questions or concerns, please let us know.

    Kind regards, Kwebbl

  • Planned
    October 29, 2021 at 9:00 PM
    Planned
    October 29, 2021 at 9:00 PM

    Time Slots

    Start preparations 29-10-2021 21:00 CEST

    Start: 29-10-2021 23:00 CEST

    End: 30-10-2021 06:00 CEST

    Description

    During the maintenance window we will perform maintenance on the Kwebbl infrastructure. During this maintenance no new features will be deployed.

    Expected Impact

    Telephony Services

    • Registrations could become unavailable up to a maximum of 10 minutes during the maintenance period for customers with devices without DNS-SRV (without auto provisioning) and/or with local network DNS resolving issues.

    • Calls could become unavailable up to a maximum of 10 minutes during the maintenance period for customers devices without DNS- SRV (without auto provisioning) and/or with local network DNS resolving issues. No action is required from the customer’s side, the services will resume automatically.

    Web Services

    • The panels could become unavailable up to a maximum of 10 minutes during the maintenance.

    Other Services

    • Qaller App could become unavailable up to a maximum of 10 minutes during the maintenance.

    • The Realtime API could become unavailable up to a maximum of 10 minutes during the maintenance.

    • Vamos Data could become unavailable up to a maximum of 10 minutes during the maintenance.