Kwebbl - Platform issues – Incident details

All systems operational


Welcome at Kwebbl's statuspage. On this page you will find the status of our Cloud Communications platform, including maintenance updates and incidents.



Platform issues

Resolved
Major outage
Started 11 days agoLasted about 3 hours
Updates
  • Resolved
    Resolved

    The CDR service has been restored and is functioning as expected.

    All services are now operating normally.

    This incident has been resolved.

  • Update
    Update

    All services are now operating normally, except for the CDR service.

    Our engineers are still working to fully restore this functionality.

    We’ll provide another update once this has been completed.

  • Monitoring
    Monitoring

    Queue services are now operating normally again.

    We continue to work on improving overall platform stability and will share another update as soon as more information becomes available.

  • Identified
    Identified

    We’ve observed some issues with Queue services.

    Our engineers are continuing their investigation to identify the cause and restore platform stability.

    We’ll provide another update as soon as more information becomes available.

  • Monitoring
    Monitoring

    We’re still working on restoring a few services (such as BLF and CDRs) that are not yet performing as expected.

  • Identified
    Identified

    Our engineers are currently working to fully restore platform stability.
    We’ve identified an issue within one of our data centers that caused interruptions for several services. Most services have now automatically failed over to our Amsterdam datacenter or will do so shortly.
    We continue to monitor the situation closely and will provide another update as soon as full stability is confirmed.

  • Investigating
    Investigating

    We have received reports of issues affecting our platform.

    Our engineers are currently investigating the cause.

    As soon as more information becomes available, we will update the status of this incident.