Kwebbl - Investigating telephony issue – Incident details

All systems operational


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Investigating telephony issue

ResolvedDegraded performance1 hour 29 minutes

Affected

PBX

Partial outage from 7:56 AM to 8:28 AM, Operational from 7:56 AM to 8:28 AM, Major outage from 8:28 AM to 9:25 AM, Operational from 9:25 AM to 9:00 PM

Internal Calls

Partial outage from 7:56 AM to 8:28 AM, Major outage from 8:28 AM to 9:25 AM, Operational from 9:25 AM to 9:00 PM

Outgoing Calls

Partial outage from 7:56 AM to 8:28 AM, Major outage from 8:28 AM to 9:25 AM, Operational from 9:25 AM to 9:00 PM

Incoming Calls

Partial outage from 7:56 AM to 8:28 AM, Major outage from 8:28 AM to 9:25 AM, Operational from 9:25 AM to 9:00 PM

BLF

Operational from 7:56 AM to 8:28 AM, Major outage from 8:28 AM to 9:25 AM, Operational from 9:25 AM to 9:00 PM

  • ResolvedUTC

    Currently all issues are resolved. We will keep monitoring the situation closely.

  • IdentifiedUTC

    Out team is still working on a solution. We can see the most issues on fixed devices. In the meantime we have disabled BLF for fixed devices. We will provide you with an update shortly.

  • InvestigatingUTC

    We have reports of an issue with calls. Currently our engineers are investigating them.

    If you have any information that might help us investigating this issue, please raise a ticket at support.kwebbl.com

    As soon as more information becomes available, we will update the status of this incident.