Kwebbl - Maintenance Kwebbl Cloud Communications Platform – Maintenance details

All systems operational


Welcome at Kwebbl's statuspage. On this page you will find the status of our Cloud Communications platform, including maintenance updates and incidents.


Reporting an issue

If you wish to report an unmentioned issue with one of our services, please raise a ticket at kwebbl support


Incident Statuses

  • Investigating - We have reports of a problem and are currently looking into them.
  • Identified - We have found the issue and are currently working on a fix.
  • Monitoring - We have executed a fix and are currently watching the situation.
  • Resolved - The fix has worked, we have closed the incident.

Component Statuses

  • Operational - The component is working, no issues have been reported.
  • Performance Issues - The component is working, but some performance issues can be experienced.
  • Partial Outage - The component may not be working for everybody. For example this could be a geographical issue.
  • Major Outage - The component is not working for anybody.

Maintenance Kwebbl Cloud Communications Platform

Completed
Scheduled for June 24, 2022 at 9:00 PM – June 25, 2022 at 4:00 AM

Affects

PBX

Under maintenance from 9:00 PM to 4:00 AM

Call Features

Under maintenance from 9:00 PM to 4:00 AM

Dialplans and Dialplan Apps

Under maintenance from 9:00 PM to 4:00 AM

Internal Calls

Under maintenance from 9:00 PM to 4:00 AM

Outgoing Calls

Under maintenance from 9:00 PM to 4:00 AM

Incoming Calls

Under maintenance from 9:00 PM to 4:00 AM

Updates
  • Completed
    June 25, 2022 at 4:00 AM
    Completed
    June 25, 2022 at 4:00 AM

    Maintenance has completed successfully

  • In progress
    June 24, 2022 at 9:00 PM
    In progress
    June 24, 2022 at 9:00 PM

    Maintenance is now in progress

  • Planned
    June 24, 2022 at 9:00 PM
    Planned
    June 24, 2022 at 9:00 PM

    Please be advised that Kwebbl Smart Cloud Communications will perform maintenance on the date and time shown below.

    Time Slots

    Start preparations: 24-06-2022 21:00 CEST

    Start maintenance: 24-06-2022 23:00 CEST

    End maintenance: 25-06-2022 06:00 CEST

    Description

    During the maintenance window we will perform updates to our systems. These updates will not include any new features for our customers. During the maintenance window there could be some impact as described below.

    Expected Impact

    Telephony Services

    • Telephony Services may become unavailable for a maximum of 30 minutes.

    Web Services

    • Web Services may become unavailable for a maximum of 30 minutes.

    Other Services

    • The Realtime API and Qaller app may become unavailable for a maximum of 30 minutes.