Kwebbl - Investigating issue with incoming Belgian calls – Incident details

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Investigating issue with incoming Belgian calls

Resolved
Operational
Started over 4 years agoLasted about 2 hours

Affected

PBX

Operational from 8:11 AM to 10:14 AM

Incoming Calls

Operational from 8:11 AM to 10:14 AM

Updates
  • Resolved
    UTC
    Resolved
  • Monitoring
    UTC
    Monitoring

    The issue is resolved. There was a interconnect issue between Proximus and our carrier which caused audio issues.

    In case you still experience issues, please let us know.

  • Investigating
    UTC
    Investigating

    We have received reports of an issue with audio drops on incoming Belgian calls. Currently our engineers are investigating them. Non-Belgian calls are not affected.

    If you have any information that might help us investigating this issue, please raise a ticket at support.kwebbl.com

    As soon as more information becomes available, we will update the status of this incident.