Kwebbl - Investigating issue with panels – Incident details

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Investigating issue with panels

Resolved
Partial outage
Started over 4 years agoLasted 21 minutes

Affected

PBX

Partial outage from 10:11 AM to 10:33 AM

Qaller App

Partial outage from 10:11 AM to 10:33 AM

WebCalls

Partial outage from 10:11 AM to 10:33 AM

Web Interfaces

Partial outage from 10:11 AM to 10:33 AM

Provider Panel

Partial outage from 10:11 AM to 10:33 AM

Company Panel

Partial outage from 10:11 AM to 10:33 AM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Identified
    UTC
    Identified

    Current impact:

    Qaller-App

    • No outbound calls possible
    • Inbound not affected

    WebCalls

    • No inbound calls possible
    • No outbound calls possible

    Panels

    • Slow / not loading

    Other Other services are not affected. Inbound and outbound calls with SIP Devices are working as expected and all dialplan features and SIP Trunks are not affected.

  • Investigating
    UTC
    Investigating

    We have reports of an issue with panels. Currently our engineers are investigating them.

    If you have any information that might help us investigating this issue, please raise a ticket at support.kwebbl.com

    As soon as more information becomes available, we will update the status of this incident.